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Rescheduling Policy

Kreate Coach makes reasonable efforts to maintain the originally communicated class schedule.

1. CLASS RESCHEDULING POLICY

However, classes may occasionally be rescheduled due to:

  • Trainer availability.
  • Unforeseen personal or professional circumstances of the trainer.
  • Operational requirements.
  • Technical difficulties.
  • Other reasonable circumstances affecting the conduct of a session.

In such situations:

  1. Kreate Coach will inform students about any rescheduling or change in timings as soon as reasonably practicable.
  2. The revised class schedule will be communicated to the enrolled students.
  3. Rescheduled classes will be accommodated based on trainer availability and operational feasibility.
  4. Any class cancelled or rescheduled by Kreate Coach will be covered in subsequent sessions or through an appropriate alternative arrangement.
  5. Kreate Coach will make reasonable efforts to ensure that all planned curriculum topics and learning objectives are covered during the programme.
  6. A class rescheduling or reasonable adjustment in timings, by itself, shall not automatically qualify a student for a refund.

2. CURRICULUM & COURSE DELIVERY

Kreate Coach is committed to delivering the curriculum and learning objectives communicated at the time of enrolment.

In case of class rescheduling:

  • The pending session or relevant content will be covered in subsequent classes or through an alternative arrangement.
  • No planned curriculum component shall be intentionally omitted solely because of a scheduling adjustment.
  • The teaching methodology, learning activities and session structure may be reasonably adjusted to ensure effective course delivery.

The overall programme duration or completion date may be adjusted where necessary to accommodate rescheduled sessions.

3. STUDENT ATTENDANCE & ABSENCE

Students are expected to attend classes regularly and follow the communicated schedule.

The following conditions apply:

  1. Absence due to personal commitments, travel, professional engagements or other individual reasons will not automatically qualify for a refund.
  2. Students are responsible for joining classes on time and ensuring that they have a stable internet connection and suitable device for online sessions.
  3. Classes missed due to student-side connectivity issues, late joining or non-attendance will not automatically qualify for additional sessions or refunds.
  4. Makeup classes, wherever offered, will be subject to trainer availability and approval by Kreate Coach.
  5. Repeated absence or non-participation may affect the student’s ability to complete the programme and meet certification requirements.

4. BATCH TRANSFER & TIMING ADJUSTMENTS

Requests for batch transfers or changes in the student’s allotted schedule must be submitted to Kreate Coach in writing.

Such requests will be considered subject to:

  • Availability of seats in the requested batch.
  • Compatibility of the programme schedule.
  • Trainer availability.
  • Approval by the Kreate Coach administration team.

Batch transfers are not automatic and shall be subject to approval.